Integrated Annual Report 2023
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Risk-oriented approach to sustainable development

The Company assess risks and opportunities in the field of sustainable development on annual basis. The evaluation process includes analysis of the ESG factors impact for internal and external stakeholders.

Key sustainability impacts, risks and opportunities (SWOT) of Kazakhtelecom

Strengths

Economic aspect

  • innovations and technological progress;
  • local economic growth.

Social aspect

  • dynamic development of society;
  • growth of urbanisation.

Environmental aspect

  • increasing the importance of issues of environmental pollution and depletion of natural resources.
Weaknesses

Economic aspect

  • slowdown in global economic growth;
  • potential for political instability;
  • possible economic crisis associated with the pandemics.

Social aspect

  • growing dissatisfaction among people due to technological problems in providing ICT services;
  • increasing competition.

Environmental aspect

  • depletion of natural resources;
  • climate change;
  • environmental pollution;
  • global consumption growth.
Opportunities

Economic aspect

  • increase in market coverage;
  • development of new technologies for business and the state;
  • growing demand for ICT services due to the pandemic.

Social aspect

  • smart city technology solutions;
  • advantages of using cloud storage technologies for the population;
  • improving the  level of education and medical care through ICT technologies.

Environmental aspect

  • implementation of sustainable development principles;
  • greening of industries.
Threats

Economic aspect

  • changes in the state management structure;
  • political tension, cyber attacks.

Social aspect

  • geopolitical risks;
  • socially vulnerable problems associated with strikes, protest rallies.

Environmental aspect

  • growth of  localised environmental problems;
  • stricter requirements of environmental legislation.