Contribution to the UN Sustainable Development Goals

The Company supports the UN’s Global Sustainable Development Agenda 2030 and shares the UN Sustainable Development Goals (SDGs).

Kazakhtelecom JSC recognises the importance of all seventeen Sustainable Development Goals and identifies nine key goals that are especially relevant for the telecommunications sector, specifics of the Company’s activity and implementation of the Company’s Strategic Directions of Growth.

UN Priority Sustainable Development Goals

First choice brand

SDG 15

Protect, restore, and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss

SDG 17

Strengthen the means of implementation and revitalize the global partnership for sustainable development

SDG 11

Make cities and human settlements inclusive, safe, resilient, and sustainable

Digital platform

SDG 12

Ensure sustainable consumption and production patterns

SDG 10

Reduce inequality within and among countries

SDG 16

Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable, and inclusive institutions at all levels

Effective organisation

SDG 8

Promote sustained, inclusive, and sustainable economic growth, full and productive employment and decent work for all

SDG 9

Build resilient infrastructure, promote inclusive and sustainable industrialisation, and foster innovation

SDG 4

Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all

Contribution to the UN Sustainable Development Goals

Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all	Relevant SDG objectives 4.4 By 2030, significantly increase the number of young people and adults with high-demand skills, including professional and technical skills, for employment, decent work, and entrepreneurial activities.	Projects, initiatives, activities implemented by Kazakhtelecom JSC Opening of the Corporate University of Kazakhtelecom JSC, aimed at cooperation with educational institutions and providing conditions for students to undergo internships in the Company. More than 10,000 employees have been trained in the following areas: Leadership academy, EX academy, HSE&ESG academy, Service and sales academy, Technical academy, IT academy, Qazaq&English academy, Finance academy, Jas academy.
	4.7 By 2030, ensure that all students acquire the knowledge and skills necessary to promote sustainable development, including through training on sustainability and sustainable lifestyles, human rights, gender equality, promotion of a culture of world and non-violence, citizenship of the world and recognition of the value of cultural diversity and the contribution of culture to sustainable development.	Conducted training events for members of the Board of Directors to further qualitative growth of the management body in the implementation of ESG standards.
Promote sustained, inclusive, and sustainable economic growth, full and productive employment and decent work for all	Relevant SDG objectives 8.2 Improve economic productivity through diversification, technical modernisation, and innovation, including by focusing on high value-added and labour-intensive sectors.	Projects, initiatives, activities implemented by Kazakhtelecom JSC Continuous improvement of the network infrastructure. Development of innovation and new businesses: 5G, IoT, Smart City, product labelling, etc. Technical development and maintenance of networks.
	8.8 Protect employment rights and promote safe and secure working conditions for all workers, including expatriate workers, particularly women, and people without stable employment.	Approved the Human Rights Policy, the Equal Opportunities, Inclusion and Diversity Policy, and the Community Engagement Policy. Provision of social support to employees, including through the Collective Bargaining Agreement.
Build resilient infrastructure, promote inclusive and sustainable industrialisation, and foster innovation	Relevant SDG objectives 9.1 Develop quality, reliable, sustainable and resilient infrastructure, including regional and cross-border infrastructure, to support economic development and human well-being, with a focus on affordable and equitable access for all.	Projects, initiatives, activities implemented by Kazakhtelecom JSC We installed more than 44,000 city video surveillance cameras in cities. More than 5,000 schools, almost 4,000 hospitals, and more than 15,000 state institutions and organisations use the Company’s services. The Company has more than 1,000 5G base stations across the country.
	9.2 Significantly increase access to information and communications technology and strive for universal and affordable Internet access in least developed countries.
Reduce inequality within and among countries	Relevant SDG objectives 10.3 Ensure equality of opportunity and reduce disparity in outcomes, including by eliminating discriminatory laws, policies and practices and promoting appropriate legislation, policies and actions in this direction.	Projects, initiatives, activities implemented by Kazakhtelecom JSC We launched the Women Support in the Regions programme, aimed at increasing the level of knowledge and competencies of the Company’s female personnel. We developed and scheduled for approval the Equal Opportunity, Inclusion and Diversity Policy.
Make cities and human settlements inclusive, safe, resilient, and sustainable	Relevant SDG objectives 11.3 By 2030, expand inclusive and sustainable urbanisation and opportunities for inclusive and sustainable human settlements planning and management in all countries.	Projects, initiatives, activities implemented by Kazakhtelecom JSC In connection with the large-scale natural emergency (forest fires) in Abai region, Kazakhtelecom provided the operational headquarters with telephone and Internet communications with additional deployment of mobile telephone communications.
Ensure sustainable consumption and production patterns	Relevant SDG objectives 12.2 Achieve sustainable development and efficient use of natural resources by 2030.	Projects, initiatives, activities implemented by Kazakhtelecom JSC Implementation of measures to reduce energy consumption, such as deduplication of copper communication lines and replacement with LED light sources. Low-carbon development programme of Kazakhtelecom JSC for 2022–2032.
Ensure sustainable consumption and production patterns	12.6 Encourage companies, particularly large and multinational companies, to adopt sustainable production methods and report on the rational use of resources.	Implementation of the principles and values of sustainable development. Issuance of an annual sustainability report in accordance with the requirements of GRI standards. Implementation of the the Roadmap for ESG practices development in Kazakhtelecom.
Protect, restore, and promote sustainable use of terrestrial ecosystems, sustainably manage forests, combat desertification, and halt and reverse land degradation and halt biodiversity loss	Relevant SDG objectives 15.1 To ensure the conservation, restoration and rational use of surface and internal freshwater ecosystems and their services, including forests, wetlands, hills and drylands, in accordance with the obligations arising from international treaties.	Projects, initiatives, activities implemented by Kazakhtelecom JSC Carrying out land reclamation activities after construction of networks. Carrying out activities in accordance with the Biodiversity and Land Management Guidelines. Assessing ongoing biodiversity activities in the Company’s areas of operation.
Promote peaceful and inclusive societies for sustainable development, provide access to justice for all and build effective, accountable and inclusive institutions at all levels	Relevant SDG objectives 16.5 Significantly reduce corruption and bribery in all its forms.	Projects, initiatives, activities implemented by Kazakhtelecom JSC Implementation of the Company’s Anti-Corruption Policy. 100% of employees and members of key corporate governance bodies are aware of anti-corruption policies and methods. The Company regularly holds anti-corruption training sessions for employees. We conducted an internal analysis of corruption risks, and prepared and approved an Action Plan to eliminate causes and conditions conducive to the commission of corruption offences.
Strengthen the means of implementation and revitalise the global partnership for sustainable development	Relevant SDG objectives 17.16 Strengthen the Global Partnership for Sustainable Development, supplemented by multistakeholder partnerships that mobilise and distribute knowledge, experience, technology and financial resources to support the achievement of sustainable development goals in all countries, particularly in developing countries. 17.17 Encourage effective partnerships between public organisations, between public and private sectors and between civil society organisations, based on experience and strategies to use partner resources.	Projects, initiatives, activities implemented by Kazakhtelecom JSC Interaction with legislative and executive authorities, civil society institutions, local communities and business communities. Participation in international and national associations. Membership in task forces, profile committees of state structures and associations.