Integrated Annual Report 2023
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Message from the Chairman of the Board of Directors

GRI 2-22

Dear shareholders, colleagues, customers and partners,

In 2023, we implemented a number of projects of strategic importance not only for Kazakhtelecom, but also for Kazakhstan.

These are such  large-scale and important projects as the Deployment of the Fifth-generation communication standard and the Laying of an underwater highway under the Caspian Sea along the Kazakhstan-Azerbaijan route.

5G technology has already become available to residents of megapolises and regional cities. Last year, we installed and connected about 1,000 base stations to the network. This year we are planning to install more than 2,700 stations throughout the country, and next year – about 3,200.

We are not complacent, continuing to implement our plans to develop the country’s telecommunications infrastructure. We invested heavily in expanding and upgrading the network to ensure its reliability, security and high throughput. We transferred tens of thousands of our customers from ADSL copper  lines to GPON optical  lines.

In 2023, we  launched a number of projects aimed at improving our customer satisfaction. This enabled us to provide improved services.

Despite significant investments in the implementation of numerous projects, the Company managed to maintain a sufficiently favourable  level of liquidity, ensure a substantial amount of financial resources and growth in virtually all key financial and economic indicators. At the same time, social responsibility and sustainable development have always been and will remain important to us.

This year the Company traditionally has a whole portfolio of major projects and tasks set by shareholders. I am confident that with all the support from our team of professionals we will fulfil all of them and continue our journey towards achieving our strategic goals.

In conclusion, I would emphasise that all our successes and achievements have become possible thanks to the effective and coordinated work of the Company’s employees and management and the support from the members of the Board of Directors, Management Board, partners, customers and other stakeholders. For all this I would like to express my sincere gratitude.

Sincerely,
Nurzhan Baidauletov, Chairman of the Board of Directors of Kazakhtelecom JSC