Materiality analysis

GRI 3-1

In accordance with the recommendations of the GRI Sustainability Reporting Standards (GRI Sustainability Reporting Standards), when preparing this Report, the Company performed a materiality assessment based on an analysis of the Company’s significant potential and actual impacts. The assessment was the result of joint work of the Company’s management and stakeholder representatives. The assessment covered the Company’s internal and external stakeholders.

Steps in determining materiality:

Step 1

Context analysis.
Formation of a list of topics based on the context of the Company’s activities and the global agenda.
Identification of the circle of stakeholders.

Step 2

Identification of the Company’s actual and potential impacts.
Analysis of the expert industry materials and the Company’s risks to identify its impacts.

Step 3

Assessment of the significance of impacts.
Assessment of the strength and scale of impacts based on the questionnaire survey of stakeholders and the Company’s internal expertise.

Step 4

Prioritisation of significant impacts.

Based on the results of the materiality determination, the Company formed a matrix of most significant impacts. The following were classified as material:

GRI 3-2

Social aspect

Remuneration and social programmes for employees.
Health and safety in the workplace.
Employee training and development.
Human rights and equal opportunities.
Community development.

Environmental aspect

Biodiversity.
Combating climate change (including reduction of greenhouse gas emissions).
Energy efficiency.
Waste management.
Atmospheric emissions.
Water resource management.

Corporate governance aspect

Economic performance.
Information security and data protection.
Innovation and new technologies.
Quality and affordable services.
Procurement practices.
Anti-corruption.
Markets and competition.

GRI 3-2

The topics “Remuneration and social programmes for employees”, “Employee development”, “Human rights and equal opportunities”, “Combating climate change” (including low-carbon development), “Biodiversity”, “Information security and data protection”, “Quality and accessible services” are among the most material topics to be disclosed in Report 2023.

While “Workplace Stress and Sustainability”, “Indirect Economic Impacts”, “Corporate Ethics” (material topics in the 2022 report) were not included in the list of material topics based on the materiality assessment results in 2023.

Materiality Analysis 2023

Remuneration and social programmes for employees.
Health and safety in the workplace.
Training and development of employees.
Human rights and equal opportunities.
Community development.
Biodiversity.
Combating climate change (including reduction of greenhouse gas emissions).
Energy efficiency.
Waste management.
Air emissions.
Water resource management.
Economic performance.
Information security and data protection.
Innovation and new technologies.
Quality and affordable services.
Procurement practices.
Anti-Corruption.
Markets and competition.